A popular Christmas gift is a big screen TV. And although it looks complicated to make it actually isn’t. Considering that consumers do not have to necessarily be gadget geeks, manufacturers tend to create simply to use products. And they all come with decently written technical manuals. Anyone of us could hook up our TV if we paid enough attention to it.

Here’s where Best Buy Calibration Service comes into place. There’s nothing wrong with the service itself. It’s good to know you can actually call someone to hook up your TV if you wanted to. But how would you feel if you heard you are being tricked into it? Best Buy has just been caught using two sets of cables for two identical, side-by-side TV sets. One was displaying a crappy image to give you the impression it had bad reception while the other one had the best picture possible, all thanks to the “calibration” service.

And by the way, the whole calibration process is done using the settings on the on-screen menu. As I said before, you can do it for yourself at any time of day.

via Consumerist